All Systems Operational

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Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Operational
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MADA Planned Activity (00:00 - 02:00 UTC, 02 February 2026) Feb 2, 2026 00:00-02:00 UTC

MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 02 February 2026.

During the scheduled maintenance window, customers may experience intermittent interruptions to MADA services.
Posted on Jan 31, 2026 - 13:09 UTC

Arcot Planned Maintenance Activity Feb 8, 2026 01:00-09:00 UTC

Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 8 February 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/krrwro0y5lpbwjiw-arcot-planned-monthly-maintenance-february-2026
Posted on Jan 25, 2026 - 07:06 UTC

Arcot Planned Maintenance Activity Feb 22, 2026 01:00-09:00 UTC

Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 22 February 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/cznx51p1l0xoqqkm-arcot-planned-monthly-maintenance-february-2026
Posted on Jan 25, 2026 - 07:13 UTC
Jan 31, 2026
MADA Planned Activity (23:00 UTC, 30 January 2026 - 04:00 UTC, 31 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 31, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 30 January 2026 to 04:00 Hrs. UTC, 31 January 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the Alrajhi Bank transactions.
Jan 29, 17:31 UTC
Jan 30, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jan 30, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 03:45 UTC
Scheduled - Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 30 January 2026.

Customers may experience 3DS transaction failure during the maintenance window.
Jan 26, 01:09 UTC
MADA Planned Activity (01:00 - 03:45 UTC, 30 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 30, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 01:00 - 03:45 Hrs. UTC, 30 January 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the INMA Bank transactions.
Jan 29, 14:22 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jan 30, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 02:00 UTC
Scheduled - The Noon Payments team will be performing scheduled maintenance on the Payment Gateway Services for the Saudi Arabia production environment between 02:00 - 03:00 Hrs. UTC, 30 January 2026.

During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 28, 14:01 UTC
Jan 29, 2026
Mastercard Planned Maintenance activity
Completed - The scheduled maintenance has been completed.
Jan 29, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 16:00 UTC
Scheduled - Mastercard team has a planned activity in which they are performing a scheduled maintenance for the Mastercard Gateway & Mastercard Internet Gateway Services (MiGS) in the Asia Pacific region between 16:00 Hrs. UTC, 28 January 2026 to 00:00 Hrs. UTC, 29 January 2026.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Jan 16, 05:56 UTC
Jan 28, 2026
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was an issue with Mastercard Checkout Services (MACS) between 20:07 - 20:38 UTC, 26 January 2026.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Jan 26, 22:28 UTC
Identified - A service disruption has been identified for Mastercard Checkout Services (MACS).

We will post further updates once we receive the same from the Mastercard team.

Thank you for your patience and continued support.
Jan 26, 20:49 UTC
Intermittent transaction failure detected from Emirates NBD issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent decline from the Emirates NBD issuer while submitting the transactions between 13:03 - 15:10 Hrs. UTC, 26 January 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 26, 15:26 UTC
Investigating - We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 26, 13:29 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jan 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 01:30 UTC
Update - The noon payments team has a rescheduled maintenance on the Payment Gateway Service for the Global, Saudi Arabia & Egypt production environment between 01:30 - 04:00 Hrs. UTC, 26 January 2026.

During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 20, 15:00 UTC
Scheduled - The Noon Payments team will be performing scheduled maintenance on the Payment Gateway Services for the Global, Saudi Arabia & Egypt production environment between 02:00 - 04:00 Hrs. UTC, 21 January 2026.

During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Jan 19, 07:09 UTC
MADA Planned Activity (00:00 - 02:00 UTC, 26 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 00:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Barq 00:00 UTC, 26 January 2026 02:00 UTC, 26 January 2026
Qatar National Bank 00:00 UTC, 26 January 2026 02:00 UTC, 26 January 2026
National Bank of Kuwait 00:00 UTC, 26 January 2026 02:00 UTC, 26 January 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Jan 25, 07:27 UTC
Jan 25, 2026
Intermittent failure detected while submitting 3ds transactions to Mastercard payment gateway services - Saudi Arabia
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent failures while submitting the 3ds transactions to Mastercard payment gateway service for Saudi Arabia region between 08:43 - 11:46 UTC, 25 January 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 25, 12:39 UTC
Identified - A service disruption has been identified for Mastercard Payment Gateway Services for Saudi Arabia region.

Mastercard team is working to resolve the issue on priority.

Customers may experience intermittent latency and error while submitting transaction to Mastercard payment gateway service.

We will post further updates from Mastercard till resolution of issue.

Thank you for your patience and continued support.
Jan 25, 12:12 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Saudi National Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 25, 09:06 UTC
Mashreq Bank Planned Activity
Completed - The scheduled maintenance has been completed.
Jan 25, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 22:00 UTC
Scheduled - Mashreq Bank will be performing a scheduled maintenance activity from 22:00 Hrs. UTC, 24 January 2026 to 01:00 UTC, 25 January 2026.

During the scheduled maintenance window, customers may experience an intermittent failure into the transactions.
Jan 23, 09:41 UTC
Jan 24, 2026
Jan 23, 2026
Intermittent 3DS transaction failure detected from Emirates NBD issuer
Resolved - This incident has been resolved.
Jan 23, 09:24 UTC
Monitoring - The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Emirates NBD issuer between 08:10 - 09:00 Hrs. UTC, 23 January 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 23, 09:23 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Emirates NBD issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 23, 08:54 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jan 23, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 03:45 UTC
Scheduled - Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 23 January 2026.

Customers may experience 3DS transaction failure during the maintenance window.
Jan 18, 23:50 UTC
Jan 22, 2026
Intermittent 3DS transactions failures detected from Saudi National bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent 3DS transaction failure from the Saudi National Bank issuer while submitting the transactions between 08:40 - 10:32 Hrs. UTC, 22 January 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 22, 10:55 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Saudi National Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 22, 08:52 UTC
Intermittent transaction failure detected from AL Bilad Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from AL Bilad bank issuer while submitting the transactions between 02:08 - 4:51 Hrs. UTC, 22 January 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 22, 06:11 UTC
Monitoring - We are no longer seeing the intermittent declines from AL Bilad Bank issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Jan 22, 05:31 UTC
Investigating - We are observing intermittent declines from the AL Bilad Bank card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 22, 02:12 UTC
Jan 21, 2026
Intermittent payer authentication service errors detected by CyberSource
Resolved - The reported issue has been resolved in which customers may have experienced intermittent payer authentication service errors, between 04:20 - 07:17 UTC on 21 January 2026.

Cybersource team confirmed that service has been restored and working as expected.

Please refer below URL for more information:
https://status.cybersource.com/incidents/1h0fbvpn0s1h

Thank you for your patience and continued support.
Jan 21, 09:24 UTC
Monitoring - Cybersource Team is no longer seeing intermittent payer authentication service errors.

We will advise once we receive confirmation from Cybersource about restoration of services.

For more information, please refer below URL
https://status.cybersource.com/incidents/1h0fbvpn0s1h

Thank you for your patience and continued support.
Jan 21, 07:51 UTC
Investigating - CyberSource is observing intermittent payer authentication service errors.

CyberSource is working on issue to resolve the issue on priority.

For more information, please refer below URL
https://status.cybersource.com/incidents/1h0fbvpn0s1h

We will post further updates from the CyberSource till resolution of issue.
Jan 21, 06:07 UTC
Jan 20, 2026
Test Environment - Scheduled maintenance on Noon Payments infrastructure
Completed - The scheduled maintenance has been completed.
Jan 20, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 10:00 UTC
Scheduled - Noon Payments team will be performing scheduled maintenance activity on the Saudi Arabia Test environment between 10:00 hrs. UTC - 10:30 hrs. UTC, 20 January 2026.

During the scheduled maintenance window, customers may experience intermittent drift in response and timeout while processing the requests.
Jan 20, 07:48 UTC
MADA Planned Activity (00:30 - 03:30 UTC, 20 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 20, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 00:30 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:30 - 03:30 Hrs. UTC, 20 January 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Gulf International Bank transactions.
Jan 18, 07:25 UTC
Intermittent latency and timeout while submitting the transactions to Mastercard payment gateway services- Saudi Arabia
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent latency and errors while submitting the transactions to Mastercard payment gateway service for Saudi Arabia region between 01:43 - 02:04 UTC, 20 January 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Jan 20, 03:14 UTC
Investigating - A service disruption has been identified for Mastercard Payment Gateway Services for Saudi Arabia region.

Mastercard team is working to resolve the issue on priority.

Customers may experience intermittent latency and error while submitting transaction to Mastercard payment gateway service.

We will post further updates from Mastercard till resolution of issue.

Thank you for your patience and continued support.
Jan 20, 02:27 UTC
Jan 19, 2026
Intermittent transaction failure detected from Alrajhi Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from the Alrajhi Bank issuer while submitting the transactions between 11:50 - 12:45 Hrs. UTC, 19 January 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Jan 19, 13:30 UTC
Investigating - We are observing an intermittent decline from the Alrajhi Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jan 19, 12:14 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026
MADA Planned Activity (00:00 - 02:00 UTC, 17 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 17 January 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the BSF Bank transactions.
Jan 15, 09:02 UTC
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