All Systems Operational

About This Site

Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Production Environment - Global ? Operational
Acquirers/Gateways Performance ? Operational
Authentication Operational
Issuers Operational
Noon Payments Infrastructure Operational
Production Environment - Saudi Arabia ? Operational
Acquirers/Gateways Performance ? Operational
Authentication Operational
Issuers Operational
Noon Payments Infrastructure ? Operational
Production Environment - Egypt ? Operational
Acquirers/Gateways Performance ? Operational
Authentication Operational
Issuers Operational
Noon Payments Infrastructure ? Operational
Test Environment ? Operational
Test Environment - Global ? Operational
Test Environment - Saudi Arabia ? Operational
Test Environment - Egypt ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Alrajhi Bank Planned Maintenance Activity Apr 4, 2025 03:45-04:45 UTC

Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC on 04 April 2025.

Customers may experience 3DS transaction failure during the maintenance window.

Posted on Mar 31, 2025 - 02:22 UTC

Mastercard Planned Maintenance Activity Apr 6, 2025 23:00 - Apr 7, 2025 08:00 UTC

The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway in the Kingdom of Saudi Arabia (KSA) Region between 23:00 Hrs. UTC, 06 April 2025 - 08:00 Hrs. UTC, 07 April 2025.

During the scheduled maintenance window, customers may experience an intermittent service disruption in the application.

Posted on Apr 02, 2025 - 14:37 UTC

Scheduled Maintenance on Noon Payments Infrastructure Apr 7, 2025 02:00-04:00 UTC

The Noon Payments team will perform scheduled maintenance on the Payment Gateway Services for Global and Saudi Arabia environments between 02:00 - 04:00 Hrs. UTC, 07 April 2025.

During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.

Posted on Apr 02, 2025 - 12:25 UTC

Cardinal Commerce Planned Maintenance Activity Apr 7, 2025 12:00 - Apr 10, 2025 23:59 UTC

Cardinal Commerce team will be performing Centinel and Max Standard Network and Database Server maintenance from 12:00 Hrs. UTC, 07 April 2025 to 23:59 Hrs. UTC, 10 April 2025.

Customer may experience a few periods of network latency during the maintenance window.

Please refer below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/p9y5g74skx9f

Posted on Mar 24, 2025 - 14:21 UTC

Cardinal Commerce Planned Maintenance Activity Apr 10, 2025 12:00 - Apr 14, 2025 12:00 UTC

Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 Hrs. UTC, 10 April 2025 to 12:00 Hrs. UTC, 14 April 2025.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/qt4g41q746sj

Posted on Mar 24, 2025 - 14:24 UTC

MADA Planned Maintenance Activity- (23:00 UTC 10 April 2025 - 02:00 UTC 11 April 2025) Apr 10, 2025 23:00 - Apr 11, 2025 02:00 UTC

Mada has a planned maintenance activity for their GDC environment starting from 23:00 hrs. UTC, 10 April 2025 to 02:00 hrs. UTC, 11 April 2025.

During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.

Posted on Mar 27, 2025 - 17:45 UTC

Arcot Planned Maintenance Activity Apr 13, 2025 01:00-09:00 UTC

Arcot team will be performing a planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 13 April 2025.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

The Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URLs for more information:
https://status.broadcom.com/services/arcot/notices/kscu5cfvjtpcb5po-arcot-planned-monthly-maintenance-april-2025

Posted on Mar 27, 2025 - 13:31 UTC

Arcot Planned Maintenance Activity Apr 27, 2025 01:00-09:00 UTC

Arcot team will be performing a planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 27 April 2025.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

The Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URLs for more information:
https://status.broadcom.com/services/arcot/notices/ksg858abdxuonf4o-arcot-planned-monthly-maintenance-april-2025

Posted on Mar 27, 2025 - 13:33 UTC
Apr 3, 2025
Completed - Mastercard teams have cancelled this planned maintenance for Mastercard Gateway in the Asia Pacific Region
Apr 3, 06:02 UTC
Scheduled - Mastercard teams will perform scheduled maintenance for Mastercard Gateway in the Asia Pacific Region from 16:00 Hrs. UTC, 07 April 2025 to 00:00 Hrs. UTC, 08 April 2025.

During the scheduled maintenance window, customers may experience an intermittent service disruption in the application.

Apr 2, 14:40 UTC
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent failure while submitting the transactions to Mastercard payment gateway services between 21:02 UTC - 21:59 UTC, 29 March 2025.

Thank you for your patience and continued support.

Mar 30, 00:07 UTC
Investigating - We are observing intermittent latency and failure while submitting the transactions to Mastercard payment gateway service.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.

Mar 29, 21:39 UTC
Mar 29, 2025
Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:45 UTC
Scheduled - Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC on 28 March 2025.

Customers may experience 3DS transaction failure during the maintenance window.

Mar 23, 22:48 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 16:00 UTC
Scheduled - Mastercard teams will perform scheduled maintenance for Mastercard Gateway in the Asia Pacific Region from 16:00 Hrs. UTC to 17:00 Hrs. UTC, 26 March 2025.

During the scheduled maintenance window, customers may experience an intermittent service disruption in the application.

Mar 21, 04:21 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Completed - The scheduled maintenance has been completed.
Mar 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 23 March 2025.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

The Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URLs for more information:
https://status.broadcom.com/services/arcot/notices/bd9kdyisnu4miroi-arcot-planned-monthly-maintenance-march-2025

Feb 23, 13:31 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:45 UTC
Scheduled - Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 hrs. UTC on 21 March 2025.

Customers may experience 3DS transaction failure during the maintenance window.

Mar 17, 01:22 UTC
Mar 20, 2025
Resolved - There was an issue with Mastercard Checkout Services (MACS) between 18:30 - 21:59 UTC, 20 March 2025.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team has confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.

Mar 20, 23:13 UTC
Identified - A service disruption has been identified for Mastercard Checkout Services (MACS).

Customers may experience intermittent checkout transactions failures.

We will post further updates once we receive the same from the Mastercard team.

Thank you for your patience and continued support.

Mar 20, 21:09 UTC