Cardinal Commerce Planned Maintenance Activity
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 2026 - 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 12 February 2026 to 12:00 UTC, 16 February 2026.

Customer may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/gk6pz2dt4wrj
Feb 12, 2026 12:00 - Feb 16, 2026 12:00 UTC

About This Site

Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Operational
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MADA Planned Activity (08:00 - 10:00 UTC, 15 February 2026) Feb 15, 2026 08:00-10:00 UTC

MADA will be performing a scheduled maintenance activity between 08:00 Hrs. UTC - 10:00 Hrs. UTC, 15 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Posted on Feb 12, 2026 - 10:52 UTC

Mastercard Planned Maintenance activity Feb 17, 2026 01:00-02:00 UTC

The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway in Kingdom of Saudi Arabia region (KSA) between 01:00 - 02:00 Hrs. UTC, 17 February 2026.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Posted on Feb 12, 2026 - 08:10 UTC

Mastercard Planned Maintenance activity Feb 18, 2026 16:00 - Feb 19, 2026 00:00 UTC

The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway and Mastercard Internet Gateway Services (MiGS) in Asia Pacific region starting from 16:00 UTC, 18 February 2026 to 00:00 UTC, 19 February 2026.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Posted on Feb 05, 2026 - 11:18 UTC

Arcot Planned Maintenance Activity Feb 22, 2026 01:00-09:00 UTC

Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 22 February 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/cznx51p1l0xoqqkm-arcot-planned-monthly-maintenance-february-2026
Posted on Jan 25, 2026 - 07:13 UTC
Feb 14, 2026

No incidents reported today.

Feb 13, 2026
MADA Planned Activity (23:00 UTC, 12 February 2026 - 05:00 UTC, 13 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Saudi National Bank 23:00 UTC, 12 February 2026 01:00 UTC, 13 February 2026
First Abu Dhabi Bank 00:00 UTC, 13 February 2026 05:00 UTC, 13 February 2026
Gulf International Bank 00:30 UTC, 13 February 2026 03:00 UTC, 13 February 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 10, 12:03 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Feb 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 UTC, 13 February 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Feb 9, 01:59 UTC
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing Centinel and Max Standard Network and database server maintenance from 12:00 UTC, 09 February 2026 to 23:59 UTC, 12 February 2026.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/tqz7ydhblyk2
Feb 4, 08:42 UTC
Feb 12, 2026
MADA Planned Activity (08:00 - 10:00 UTC, 12 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 08:00 Hrs. UTC - 10:00 Hrs. UTC, 12 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Feb 12, 02:19 UTC
Feb 11, 2026
MADA Planned Activity (23:00 UTC, 10 February 2026 - 02:00 UTC, 11 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 23:00 UTC, 10 February 2026 - 02:00 UTC, 11 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the D360 Bank transactions.
Feb 10, 11:53 UTC
Feb 10, 2026
Intermittent transaction failure detected - Global
Resolved - There was issue in which customers may have experienced the intermittent failure while submitting the transactions to our global environment between 14:55 to 14:58 Hrs. UTC, 10 February 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Feb 10, 15:18 UTC
Feb 9, 2026
MADA Planned Activity (00:00 - 00:15 UTC, 09 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 9, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:00 - 00:15 UTC, 09 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Feb 8, 15:58 UTC
Feb 8, 2026
Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Feb 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 8 February 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/krrwro0y5lpbwjiw-arcot-planned-monthly-maintenance-february-2026
Jan 25, 07:06 UTC
MADA Planned Activity (00:00 - 04:00 UTC, 08 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:00 - 04:00 Hrs. UTC, 08 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Tweeq transactions.
Feb 6, 12:01 UTC
Feb 7, 2026
MADA Planned Activity (05:00 - 09:00 UTC, 07 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 05:00 - 09:00 Hrs. UTC, 07 February 2026.

During the scheduled maintenance window, customers may experience intermittent failure in the e-commerce transactions from American Express.
Feb 6, 10:11 UTC
MADA Planned Activity (23:00 UTC, 06 February 2026 - 03:00 UTC, 07 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 23:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Riyadh Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026
Saudi National Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 6, 08:52 UTC
Feb 6, 2026
MADA Planned Activity (23:00 UTC, 05 February 2026 - 09:00 UTC, 06 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 23:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
National Bank of Kuwait 23:00 UTC, 05 February 2026 04:00 UTC, 06 February 2026
Saudi National Bank 23:00 UTC, 05 February 2026 03:00 UTC, 06 February 2026
Riyadh Bank 23:00 UTC, 05 February 2026 05:00 UTC, 06 February 2026
Arab National Bank 23:30 UTC, 05 February 2026 02:30 UTC, 06 February 2026
Banque Saudi Faransi 00:00 UTC, 06 February 2026 02:00 UTC, 06 February 2026
Al-Bilad Bank 00:30 UTC, 06 February 2026 01:00 UTC, 06 February 2026
Al-Rajhi Bank 02:00 UTC, 06 February 2026 04:00 UTC, 06 February 2026
American Express 05:00 UTC, 06 February 2026 09:00 UTC, 06 February 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 5, 10:14 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Feb 6, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 03:45 UTC
Scheduled - Alrajhi Bank will be performing a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 06 February 2026.

Customers may experience 3DS transaction failure during the maintenance window.
Feb 1, 23:41 UTC
Feb 5, 2026
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was an issue with Mastercard Checkout Services (MACS) between 16:21 - 16:39 UTC, 05 February 2026.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Feb 5, 17:38 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Feb 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 05 February 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Feb 4, 05:19 UTC
Feb 4, 2026
Intermittent transaction failure detected from D360 bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from the D360 bank issuer while submitting the transactions between 20:04 Hrs. - 21:08 Hrs. UTC, 04 February 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Feb 4, 22:15 UTC
Investigating - We are observing an intermittent decline from the D360 bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Feb 4, 20:46 UTC
Intermittent transaction failure detected from D360 bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from the D360 bank issuer while submitting the transactions between 15:02 Hrs. - 18:56 Hrs. UTC, 04 February 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Feb 4, 19:29 UTC
Update - We are still observing an intermittent decline from the D360 bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Feb 4, 18:49 UTC
Investigating - We are observing an intermittent decline from the D360 bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Feb 4, 15:26 UTC
MADA Planned Activity (23:00 UTC, 03 February 2026 - 02:00 UTC, 04 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 4, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
D360 23:00 UTC, 03 February 2026 02:00 UTC, 04 February 2026
STC Bank 23:00 UTC, 03 February 2026 01:00 UTC, 04 February 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 1, 09:10 UTC
Feb 3, 2026
MADA Planned Activity (23:00 UTC, 02 February 2026 - 04:00 UTC, 03 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 UTC, 02 February 2026 - 04:00 UTC, 03 February 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Vision Bank transactions.
Feb 1, 09:04 UTC
Feb 2, 2026
MADA Planned Activity (23:00 UTC, 01 February 2026 - 04:00 UTC, 02 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 2, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 23:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Vision Bank 23:00 UTC, 01 February 2026 04:00 UTC, 02 February 2026
Saudi Awwal Bank 01:00 UTC, 02 February 2026 02:00 UTC, 02 February 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 1, 09:02 UTC
MADA Planned Activity (00:00 - 02:00 UTC, 02 February 2026)
Completed - The scheduled maintenance has been completed.
Feb 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 00:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 02 February 2026.

During the scheduled maintenance window, customers may experience intermittent interruptions to MADA services.
Jan 31, 13:09 UTC
Feb 1, 2026
Intermittent transaction failure detected from Barq (Non Bank Issuer)
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Barraq Finance Company issuer while submitting the transactions between 22:17 -22:32 Hrs. UTC, 01 February 2025.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Feb 1, 22:58 UTC
Investigating - We are observing an intermittent decline from Barq (Non Bank Issuer) while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Feb 1, 22:32 UTC
Intermittent latency and timeout while submitting the transactions to Mastercard payment gateway services - Saudi Arabia
Resolved - The reported issue has been resolved in which customers may have experienced intermittent latency and timeout while submitting the transactions to the Mastercard payment gateway service for the Saudi Arabia region between 09:10 - 11:50 UTC, 01 February 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Feb 1, 12:35 UTC
Investigating - We are observing an intermittent latency and timeout while submitting the transactions to Mastercard payment gateway services - Saudi Arabia.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Feb 1, 10:50 UTC
Jan 31, 2026
MADA Planned Activity (23:00 UTC, 30 January 2026 - 04:00 UTC, 31 January 2026)
Completed - The scheduled maintenance has been completed.
Jan 31, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 30 January 2026 to 04:00 Hrs. UTC, 31 January 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the Alrajhi Bank transactions.
Jan 29, 17:31 UTC
← Incident History Powered by Atlassian Statuspage