All Systems Operational
About This Site
Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.
Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.
Acquirers/Gateways
Operational
Authentication
Operational
Issuers
Operational
Noon Payments - Production
Operational
Global - Production
Operational
Saudi Arabia - Production
Operational
Egypt - Production
Operational
Noon Payments - Test
Operational
Global - Test
Operational
Saudi Arabia - Test
Operational
Egypt - Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Arcot Planned Maintenance Activity Feb 22, 2026 01:00-09:00 UTC
Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 22 February 2026.
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/cznx51p1l0xoqqkm-arcot-planned-monthly-maintenance-february-2026
Posted on Jan 25, 2026 - 07:13 UTC
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/cznx51p1l0xoqqkm-arcot-planned-monthly-maintenance-february-2026
Posted on Jan 25, 2026 - 07:13 UTC
Mastercard Planned Maintenance Activity for KSA region Feb 24, 2026 01:00-04:00 UTC
Mastercard team has a planned activity in which they will perform maintenance for Mastercard Payment Gateway service in the Kingdom of Saudi Arabia (KSA) Region from 01:00 Hrs. to 04:00 Hrs, UTC 24 February 2026.
During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Posted on Feb 17, 2026 - 06:32 UTC
During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Posted on Feb 17, 2026 - 06:32 UTC
Past Incidents
Feb 21, 2026
No incidents reported today.
Feb 20, 2026
Resolved -
The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 18:37 Hrs. - 19:40 Hrs. UTC, 20 February 2026.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 20, 20:14 UTC
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 20, 20:14 UTC
Update -
Mastercard team has identified a service disruption for Mastercard Payment Gateway services.
Customers may experience transaction failures while submitting transactions to Mastercard payment gateway service.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.
Feb 20, 19:29 UTC
Customers may experience transaction failures while submitting transactions to Mastercard payment gateway service.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.
Feb 20, 19:29 UTC
Identified -
We have identified intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Feb 20, 19:16 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Feb 20, 19:16 UTC
Investigating -
We are observing an intermittent 3DS transaction failure.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Feb 20, 19:04 UTC
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Feb 20, 19:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 20, 04:45 UTC
Feb 20, 04:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 03:45 UTC
Feb 20, 03:45 UTC
Scheduled -
Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 UTC, 20 February 2026.
Customers may experience 3DS transactions failure during the maintenance window.
Feb 16, 01:43 UTC
Customers may experience 3DS transactions failure during the maintenance window.
Feb 16, 01:43 UTC
Completed -
The scheduled maintenance has been completed.
Feb 20, 04:00 UTC
Feb 20, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 02:00 UTC
Feb 20, 02:00 UTC
Scheduled -
Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 20 February 2026.
During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Feb 19, 09:05 UTC
During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Feb 19, 09:05 UTC
Completed -
The scheduled maintenance has been completed.
Feb 20, 00:15 UTC
Feb 20, 00:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 UTC
Feb 20, 00:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 00:00 - 00:15 UTC, 20 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Feb 19, 07:03 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Feb 19, 07:03 UTC
Feb 19, 2026
Resolved -
The reported issue has been resolved in which customers may have experienced an intermittent failure while submitting EMV3DS transactions to Mastercard payment gateway service between 13:47 Hrs. - 14:47 Hrs. UTC, 19 February 2026.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 19, 20:56 UTC
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 19, 20:56 UTC
Identified -
Mastercard team has identified a service disruption for Mastercard Payment Gateway services limited to AMEX Scheme
Customers may experience transaction failures while submitting transactions to Mastercard payment gateway service.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.
Feb 19, 15:46 UTC
Customers may experience transaction failures while submitting transactions to Mastercard payment gateway service.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.
Feb 19, 15:46 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 04:30 UTC
Feb 19, 04:30 UTC
Update -
Please be informed that the current activity is again being extended by 30 minutes till 4:30 Hrs. UTC, 19 February 2026.
Sorry for the inconvenience. We appreciate your cooperation and will notify once the activity is completed.
Thank you for your patience and continued support.
Feb 19, 03:57 UTC
Sorry for the inconvenience. We appreciate your cooperation and will notify once the activity is completed.
Thank you for your patience and continued support.
Feb 19, 03:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 02:00 UTC
Feb 19, 02:00 UTC
Scheduled -
The Noon Payments team will be performing scheduled maintenance on the Payment Gateway Services for the Global, Saudi Arabia & Egypt production environment between 02:00 - 04:00 Hrs. UTC, 19 February 2026.
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Feb 17, 05:42 UTC
During the scheduled maintenance window, customers may experience drift in response and timeout while processing the requests.
Feb 17, 05:42 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 00:00 UTC
Feb 19, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC
Feb 18, 16:00 UTC
Scheduled -
The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway and Mastercard Internet Gateway Services (MiGS) in Asia Pacific region starting from 16:00 UTC, 18 February 2026 to 00:00 UTC, 19 February 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Feb 5, 11:18 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Feb 5, 11:18 UTC
Feb 18, 2026
Feb 17, 2026
Completed -
The scheduled maintenance has been completed.
Feb 17, 10:00 UTC
Feb 17, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 08:00 UTC
Feb 17, 08:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 08:00 - 10:00 Hrs. UTC, 17 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank of Kuwait transactions.
Feb 15, 10:53 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank of Kuwait transactions.
Feb 15, 10:53 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 02:00 UTC
Feb 17, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 UTC
Feb 17, 00:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 00:00 - 02:00 Hrs. UTC, 17 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Gulf International bank transactions.
Feb 15, 10:59 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Gulf International bank transactions.
Feb 15, 10:59 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 02:00 UTC
Feb 17, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 UTC
Feb 17, 01:00 UTC
Scheduled -
The Mastercard team has a planned activity in which they are performing scheduled maintenance for the Mastercard Gateway in Kingdom of Saudi Arabia region (KSA) between 01:00 - 02:00 Hrs. UTC, 17 February 2026.
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Feb 12, 08:10 UTC
During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failed transactions.
Feb 12, 08:10 UTC
Feb 16, 2026
Completed -
The scheduled maintenance has been completed.
Feb 16, 12:00 UTC
Feb 16, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 12:00 UTC
Feb 12, 12:00 UTC
Scheduled -
The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 12 February 2026 to 12:00 UTC, 16 February 2026.
Customer may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/gk6pz2dt4wrj
Feb 4, 08:53 UTC
Customer may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/gk6pz2dt4wrj
Feb 4, 08:53 UTC
Completed -
The scheduled maintenance has been completed.
Feb 16, 10:00 UTC
Feb 16, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 UTC
Feb 16, 08:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 08:00 - 10:00 Hrs. UTC, 16 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank of Kuwait transactions.
Feb 15, 05:58 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank of Kuwait transactions.
Feb 15, 05:58 UTC
Feb 15, 2026
Completed -
The scheduled maintenance has been completed.
Feb 15, 10:00 UTC
Feb 15, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:00 UTC
Feb 15, 08:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 08:00 Hrs. UTC - 10:00 Hrs. UTC, 15 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Feb 12, 10:52 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Feb 12, 10:52 UTC
Feb 14, 2026
No incidents reported.
Feb 13, 2026
Completed -
The scheduled maintenance has been completed.
Feb 13, 05:00 UTC
Feb 13, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 UTC
Feb 12, 23:00 UTC
Scheduled -
MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:
Entity Name Start Time End Time
Saudi National Bank 23:00 UTC, 12 February 2026 01:00 UTC, 13 February 2026
First Abu Dhabi Bank 00:00 UTC, 13 February 2026 05:00 UTC, 13 February 2026
Gulf International Bank 00:30 UTC, 13 February 2026 03:00 UTC, 13 February 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 10, 12:03 UTC
Entity Name Start Time End Time
Saudi National Bank 23:00 UTC, 12 February 2026 01:00 UTC, 13 February 2026
First Abu Dhabi Bank 00:00 UTC, 13 February 2026 05:00 UTC, 13 February 2026
Gulf International Bank 00:30 UTC, 13 February 2026 03:00 UTC, 13 February 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 10, 12:03 UTC
Completed -
The scheduled maintenance has been completed.
Feb 13, 04:45 UTC
Feb 13, 04:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:45 UTC
Feb 13, 03:45 UTC
Scheduled -
Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 UTC, 13 February 2026.
Customers may experience 3DS transactions failure during the maintenance window.
Feb 9, 01:59 UTC
Customers may experience 3DS transactions failure during the maintenance window.
Feb 9, 01:59 UTC
Completed -
The scheduled maintenance has been completed.
Feb 13, 00:00 UTC
Feb 13, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 12:00 UTC
Feb 9, 12:00 UTC
Scheduled -
The Cardinal Commerce team will be performing Centinel and Max Standard Network and database server maintenance from 12:00 UTC, 09 February 2026 to 23:59 UTC, 12 February 2026.
Customers may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/tqz7ydhblyk2
Feb 4, 08:42 UTC
Customers may experience a few periods of network latency during the maintenance window.
Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/tqz7ydhblyk2
Feb 4, 08:42 UTC
Feb 12, 2026
Completed -
The scheduled maintenance has been completed.
Feb 12, 10:00 UTC
Feb 12, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 UTC
Feb 12, 08:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 08:00 Hrs. UTC - 10:00 Hrs. UTC, 12 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Feb 12, 02:19 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the National Bank Of Kuwait (NBOK) transactions.
Feb 12, 02:19 UTC
Feb 11, 2026
Completed -
The scheduled maintenance has been completed.
Feb 11, 02:00 UTC
Feb 11, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 23:00 UTC
Feb 10, 23:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 23:00 UTC, 10 February 2026 - 02:00 UTC, 11 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the D360 Bank transactions.
Feb 10, 11:53 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the D360 Bank transactions.
Feb 10, 11:53 UTC
Feb 10, 2026
Resolved -
There was issue in which customers may have experienced the intermittent failure while submitting the transactions to our global environment between 14:55 to 14:58 Hrs. UTC, 10 February 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 10, 15:18 UTC
The service has been restored and working as expected.
Thank you for your patience and continued support.
Feb 10, 15:18 UTC
Feb 9, 2026
Completed -
The scheduled maintenance has been completed.
Feb 9, 00:15 UTC
Feb 9, 00:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:00 UTC
Feb 9, 00:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 00:00 - 00:15 UTC, 09 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Feb 8, 15:58 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi National Bank transactions.
Feb 8, 15:58 UTC
Feb 8, 2026
Completed -
The scheduled maintenance has been completed.
Feb 8, 09:00 UTC
Feb 8, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 01:00 UTC
Feb 8, 01:00 UTC
Scheduled -
Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 8 February 2026.
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/krrwro0y5lpbwjiw-arcot-planned-monthly-maintenance-february-2026
Jan 25, 07:06 UTC
During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.
Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.
Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/krrwro0y5lpbwjiw-arcot-planned-monthly-maintenance-february-2026
Jan 25, 07:06 UTC
Completed -
The scheduled maintenance has been completed.
Feb 8, 04:00 UTC
Feb 8, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:00 UTC
Feb 8, 00:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 00:00 - 04:00 Hrs. UTC, 08 February 2026.
During the scheduled maintenance window, customers may experience an intermittent failure in the Tweeq transactions.
Feb 6, 12:01 UTC
During the scheduled maintenance window, customers may experience an intermittent failure in the Tweeq transactions.
Feb 6, 12:01 UTC
Feb 7, 2026
Completed -
The scheduled maintenance has been completed.
Feb 7, 09:00 UTC
Feb 7, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 UTC
Feb 7, 05:00 UTC
Scheduled -
MADA will be performing a scheduled maintenance activity between 05:00 - 09:00 Hrs. UTC, 07 February 2026.
During the scheduled maintenance window, customers may experience intermittent failure in the e-commerce transactions from American Express.
Feb 6, 10:11 UTC
During the scheduled maintenance window, customers may experience intermittent failure in the e-commerce transactions from American Express.
Feb 6, 10:11 UTC
Completed -
The scheduled maintenance has been completed.
Feb 7, 03:00 UTC
Feb 7, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 23:00 UTC
Feb 6, 23:00 UTC
Scheduled -
MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:
Entity Name Start Time End Time
Riyadh Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026
Saudi National Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 6, 08:52 UTC
Entity Name Start Time End Time
Riyadh Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026
Saudi National Bank 23:00 UTC, 06 February 2026 03:00 UTC, 07 February 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Feb 6, 08:52 UTC