All Systems Operational

About This Site

Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Operational
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Alrajhi Bank Planned Maintenance Activity Mar 20, 2026 03:45-04:45 UTC

Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 Hrs. UTC - 04:45 Hrs. UTC, 20 March 2026.

Customers may experience 3DS transactions failure during the maintenance window
Posted on Mar 16, 2026 - 02:07 UTC

Arcot Planned Maintenance Activity Mar 22, 2026 01:00-09:00 UTC

Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 22 March 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/m59qipzex2jbo6s0-arcot-planned-monthly-maintenance-march-2026
Posted on Mar 11, 2026 - 05:58 UTC

Mastercard Planned Maintenance Activity Mar 26, 2026 01:00-04:00 UTC

Mastercard team has a planned activity in which they will perform a scheduled maintenance for Mastercard Gateway service in the Kingdom of Saudi Arabia (KSA) Region between 01:00 Hrs. - 04:00 Hrs. UTC, 26 March 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Posted on Mar 18, 2026 - 04:54 UTC
Mar 18, 2026

No incidents reported today.

Mar 17, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 17, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:30 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 09:30 - 11:30 Hrs. UTC, 17 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 17, 08:10 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 17 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 13, 08:19 UTC
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was an issue with Mastercard Checkout Services (MACS) From 23:18 Hrs UTC,16 March 2026 to 00:39 Hrs UTC, 17 March 2026

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 17, 01:31 UTC
Intermittent issue in the REST API Payment services while submitting the transactions to Cybersource Payment Gateway Service
Resolved - There was an issue where customers experienced intermittent problems with the REST API Payment services while submitting transactions to the Cybersource Payment Gateway from 21:18 Hrs UTC on 15 March 2026 to 17:47 Hrs UTC on 17 March 2026.

The Cybersource team has confirmed that the issue has now been resolved and the service is operating normally.

For more information, please refer to the official incident page:
https://status.cybersource.com/incidents/698v8vltq03k
Mar 17, 00:05 UTC
Mar 16, 2026
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 12 March 2026 to 12:00 UTC, 16 March 2026.

Customer may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/1d3b830wjcqm
Mar 6, 00:12 UTC
Intermittent 3DS transaction failure detected from Emirates NBD issuer
Resolved - The reported issue has been resolved in which customers may have experienced intermittent 3DS transaction failure from Emirates NBD issuer between 08:17 - 10:06 Hrs. UTC, 16 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 16, 10:22 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Emirates NBD issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 16, 08:41 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was a service degradation for Mastercard Checkout Services (MACS) between 05:02 - 05:17 Hrs. UTC, 14 March 2026.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team has confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 14, 07:30 UTC
Mar 13, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 Hrs. UTC - 04:45 Hrs. UTC, 13 March 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Mar 9, 02:55 UTC
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - The reported issue for Mastercard Checkout Services (MACS) has been resolved in which customers may have experienced intermittent authentication failures from 23:52 Hrs. UTC, 12 March 2026 to 01:04 Hrs. UTC, 13 March 2026.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 13, 01:30 UTC
Investigating - A service disruption has been identified for Mastercard Checkout Services (MACS).

Mastercard teams are actively investigating this issue.

We will post further updates once we receive the same from the Mastercard team.

Thank you for your patience and continued support.
Mar 13, 00:42 UTC
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing Centinel Standard Network and database server maintenance from 12:00 UTC, 09 March 2026 to 23:59 UTC, 12 March 2026.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/x2965w2s5gln
Mar 6, 00:05 UTC
Mar 12, 2026
Intermittent 3DS transaction failure from KSA Issuers
Resolved - The reported issue has been resolved in which customers may have experienced intermittent 3DS transaction failure from KSA bank issuers between 21:53 - 23:15 Hrs. UTC, 12 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 12, 23:40 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the KSA bank issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 12, 22:39 UTC
Intermittent 3DS transaction failure detected from Alrajhi Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Alrajhi Bank issuer between 03:06 - 4:52 Hrs. UTC, 12 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 12, 05:20 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Alrajhi bank issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 12, 03:34 UTC
Mar 11, 2026
Mastercard Planned Maintenance activity
Completed - The scheduled maintenance has been completed.
Mar 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 UTC
Scheduled - Mastercard team has a planned activity in which they are performing a scheduled maintenance for the Mastercard Gateway in the Asia Pacific region between 16:00 - 20:00 Hrs. UTC, 11 March 2026.

During the scheduled maintenance window, customers may experience an intermittent increase in transaction timeouts and/or failure into the transactions.
Feb 25, 09:45 UTC
Mar 10, 2026
Mastercard Planned Maintenance Activity for KSA region
Completed - The scheduled maintenance has been completed.
Mar 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 02:00 UTC
Scheduled - Mastercard team has a planned activity in which they will perform maintenance for Mastercard Payment Gateway service in the Kingdom of Saudi Arabia (KSA) Region from 02:00 Hrs. to 04:00 Hrs. UTC 10 March 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Mar 3, 07:31 UTC
Mastercard Planned Maintenance Activity for KSA region
Completed - The scheduled maintenance has been completed.
Mar 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 01:00 UTC
Scheduled - Mastercard team has a planned activity in which they will perform maintenance for Mastercard Payment Gateway service in the Kingdom of Saudi Arabia (KSA) Region from 01:00 Hrs. to 02:00 Hrs. UTC 10 March 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Mar 3, 07:33 UTC
Intermittent transaction failure detected from Emirates NBD issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent decline from the Emirates NBD issuer while submitting the transactions between 22:35 - 23:58 Hrs. UTC, 09 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 10, 00:24 UTC
Investigating - We are observing an intermittent decline from the Emirates NBD issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 9, 23:08 UTC
Mar 9, 2026
Intermittent transaction failure detected from Alrajhi Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Alrajhi Bank card issuer while submitting the transactions between 03:01 - 05:09 UTC, 09 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 9, 05:43 UTC
Investigating - We are observing an intermittent decline from the Alrajhi Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 9, 03:10 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 09 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 6, 06:12 UTC
Mar 8, 2026
Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 08 March 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/dplhiteuwqreqxki-arcot-planned-monthly-maintenance-march-2026
Feb 25, 10:04 UTC
Intermittent transaction failure detected from The Saudi National Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Saudi National Bank (SNB) card issuer while submitting the transactions between 05:00 - 05:22 UTC, 08 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 8, 06:07 UTC
Monitoring - We are no longer seeing the intermittent declines from Saudi National Bank issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Mar 8, 05:40 UTC
Investigating - We are observing an intermittent decline from the The Saudi National Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 8, 05:15 UTC
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 6, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 Hrs. UTC - 04:45 Hrs. UTC, 06 March 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Mar 2, 01:21 UTC
Mar 5, 2026
Intermittent transaction failure detected from The Saudi National Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from Saudi National Bank (SNB) card issuer while submitting the transactions between 03:00 - 07:56 UTC, 05 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 5, 09:26 UTC
Identified - We have again identified 3ds authentication failure from the The Saudi National Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 5, 04:27 UTC
Monitoring - We are no longer seeing the intermittent declines from Saudi National Bank issuer while submitting the transactions.

We are continuing to monitor the issue and will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Mar 5, 03:43 UTC
Investigating - We are observing an intermittent decline from the The Saudi National Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 5, 03:14 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 05 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 3, 07:22 UTC
Mar 4, 2026
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was an issue with Mastercard Checkout Services (MACS) between 22:30 - 23:10 Hrs. UTC, 04 March 2026.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 4, 23:50 UTC
Intermittent 3DS transaction failure detected from Emirates NBD issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Emirates NBD issuer between 18:30 - 19:45 Hrs. UTC, 04 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 4, 20:24 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Emirates NBD issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 4, 19:38 UTC
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