Cardinal Commerce Planned Maintenance Activity
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 2026 - 12:00 UTC
Scheduled - Cardinal Commerce team will be performing Centinel Standard Network and Database Server Maintenance from 12:00 Hrs. UTC, 13 July 2026 to 23:59 Hrs. UTC, 16 July 2026.

Customer may experience a few periods of network latency during the maintenance window.

Please refer below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/h3nbt9gj4s09
Jul 13, 2026 12:00 - Jul 16, 2026 23:59 UTC

About This Site

Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Under Maintenance
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance on Noon Payments Infrastructure [Global] Jul 14, 2026 07:00-08:00 UTC

The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global production environment between 07:00 - 08:00 Hrs. UTC, 14 July 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Posted on Jul 13, 2026 - 12:55 UTC

Mastercard Planned Maintenance Activity Jul 14, 2026 16:00-20:00 UTC

The Mastercard team has a planned activity in which they will perform scheduled maintenance for the Mastercard Gateway service in the Asia/Pacific region between 16:00 Hrs. - 20:00 Hrs. UTC, 14 July 2026.

During the scheduled maintenance window, customers may experience an increase in transaction timeouts and/or failed transactions.
Posted on Jul 10, 2026 - 20:44 UTC

Cardinal Commerce planned maintenance activity Jul 16, 2026 12:00 - Jul 20, 2026 12:00 UTC

Cardinal Commerce team will be performing VCAS/Issuer services standard network and database server maintenance from 12:00 Hrs. UTC, 16 July 2026 to 12:00 Hrs. UTC, 20 July 2026.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/lyljcly2kchz
Posted on Jun 27, 2026 - 05:18 UTC

MADA Planned Activity (23:00 UTC, 16 July 2026 - 04:00 UTC, 17 July 2026) Jul 16, 2026 23:00 - Jul 17, 2026 04:00 UTC

MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Alrajhi Bank 23:00 UTC, 16 July 2026 03:00 UTC, 17 July 2026
Banque Saudi Fransi 00:00 UTC, 17 July 2026 03:00 UTC, 17 July 2026
Saudi National Bank 01:00 UTC, 17 July 2026 01:40 UTC, 17 July 2026
Alinma Bank 01:00 UTC, 17 July 2026 04:00 UTC, 17 July 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Posted on Jul 12, 2026 - 13:06 UTC

MADA Planned Activity (23:00 UTC, 17 July 2026 - 04:00 UTC, 18 July 2026) Jul 17, 2026 23:00 - Jul 18, 2026 04:00 UTC

MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Neoleap 23:00 UTC, 17 July 2026 03:00 UTC, 18 July 2026
Alinma Bank 01:00 UTC, 18 July 2026 04:00 UTC, 18 July 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Posted on Jul 12, 2026 - 13:13 UTC

Arcot Planned Maintenance Activity Jul 26, 2026 01:00-09:00 UTC

Arcot will be performing a planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 26 July 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/rnhhozjg1sqnqepx-planned-monthly-maintenance-july-2026
Posted on Jul 01, 2026 - 09:24 UTC
Jul 14, 2026
MADA Planned Activity (23:00 UTC, 13 July 2026 - 01:00 UTC, 14 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 13 July 2026 to 01:00 Hrs. UTC, 14 July 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Gulf International Bank transactions.
Jul 12, 12:52 UTC
Jul 13, 2026
Intermittent delay in settlement while submitting transactions to Mastercard payment gateway service
Resolved - There was an issue that has been resolved in which customers may have experienced an Intermittent delay in settlement while submitting to Mastercard payment gateway service 03:00 Hrs. - 04:10 Hrs. UTC, 13 July 2026.

The Mastercard team confirmed that service has been restored and is working as expected.

Thank you for your patience and continued support.
Jul 13, 05:43 UTC
Jul 12, 2026
Intermittent 3DS transaction failure detected while submitting transactions to Mastercard payment gateway service.
Resolved - There was an issue with the Mastercard payment gateway service in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to the Mastercard payment gateway service between 14:37 - 14:56 UTC, 12 July 2026.

During the issue, the customers may have experienced intermittent transaction failures.

The services have been restored and are working as expected.

Thank you for your patience and continued support.
Jul 12, 15:59 UTC
Intermittent transaction failure detected from Riyad Bank Issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent decline from the Riyad Bank issuer while submitting the transactions between 13:41 - 15:39 Hrs. UTC, 12 July 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Jul 12, 15:52 UTC
Investigating - We are observing an intermittent decline from Riyad bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 12, 14:06 UTC
Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jul 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 12 July 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/gygcszfdvxlgwtht-planned-monthly-maintenance-july-2026
Jun 29, 06:19 UTC
Jul 11, 2026
Intermittent transaction failure detected from Mashreq Bank Issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent decline from Mashreq bank issuer while submitting the transactions between 00:30 - 03:50 Hrs. UTC, 11 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jul 11, 04:24 UTC
Investigating - We are observing an intermittent decline from Alinma bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 11, 03:15 UTC
MADA Planned Activity (23:00 UTC, 10 July 2026 - 03:00 UTC, 11 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 10 July 2026 to 03:00 Hrs. UTC, 11 July 2026.

During the scheduled maintenance window, customers may experience intermittent interruptions to MADA services.
Jul 10, 08:54 UTC
Mashreq Bank Planned Activity - (22:00 UTC, 10 July 2026 - 01:00 UTC, 11 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 UTC
Scheduled - Mashreq Bank will perform a scheduled maintenance activity from 22:00 UTC, 10 July 2026 - 01:00 UTC, 11 July 2026.

During the scheduled maintenance window, customers may experience intermittent failure in the transactions from the Mashreq Bank card issuer.
Jul 8, 15:21 UTC
Jul 10, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 07:00 - 08:00 Hrs. UTC, 10 July 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jul 9, 13:33 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jul 10, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 10 July 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Jul 6, 02:10 UTC
Jul 9, 2026

No incidents reported.

Jul 8, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 07:30 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 07:30 - 08:30 Hrs. UTC, 08 July 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jul 7, 12:47 UTC
Intermittent transaction failure detected from Alinma Bank Issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent decline from Alinma bank issuer while submitting the transactions between 03:03 - 03:45 Hrs. UTC, 08 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jul 8, 04:20 UTC
Investigating - We are observing an intermittent decline from Alinma bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 8, 03:35 UTC
MADA Planned Activity (01:00 Hrs. UTC, 08 July 2026 to 01:30 Hrs. UTC, 08 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 8, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 01:00 Hrs. UTC, 08 July 2026 to 01:30 Hrs. UTC, 08 July 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the INMA Bank transactions.
Jul 5, 14:44 UTC
Jul 7, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - This scheduled maintenance activity on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments has been cancelled.

We will notify you with a new schedule once the activity is rescheduled.

Thank you for your understanding and continued support.
Jul 7, 06:11 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 07:00 - 08:00 Hrs. UTC, 07 July 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jul 7, 05:04 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:00 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 02:00 - 04:00 Hrs. UTC, 07 July 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Jul 3, 14:09 UTC
Jul 6, 2026
Intermittent 3DS transaction failure detected from ENBD Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced intermittent 3DS transaction failure from the ENBD Bank issuer between 07:08 Hrs. - 09:08 Hrs. UTC, 06 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jul 6, 10:02 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the ENBD Bank issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 6, 08:36 UTC
MADA Planned Activity (23:00 Hrs. UTC, 05 July 2026 to 02:00 Hrs. UTC, 06 July 2026.)
Completed - The scheduled maintenance has been completed.
Jul 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 Hrs. UTC, 05 July 2026 to 02:00 Hrs. UTC, 06 July 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the D360 Bank transactions.
Jul 5, 14:41 UTC
Jul 5, 2026
Jul 4, 2026
Intermittent transaction failure detected from Al Bilad Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent decline from the Al Bilad Bank card issuer while submitting the transactions between 01:50 - 03:46 Hrs. UTC, 04 July 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Jul 4, 04:17 UTC
Investigating - We are observing an intermittent decline from Al Bilad Bank card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 4, 03:00 UTC
MADA Planned Maintenance Activity- (00:00 UTC 04 July 2026 - 02:00 UTC 04 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 4, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Banque Saudi Fransi 00:00 UTC, 04 July 2026 01:30 UTC,04 July 2026
INMA Bank 01:00 UTC, 04 July 2026 02:00 UTC,04 July 2026
Riyad Bank 01:00 UTC, 04 July 2026 01:30 UTC,04 July 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jul 2, 11:29 UTC
Jul 3, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jul 3, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 03 July 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Jun 29, 00:47 UTC
MADA Planned Maintenance Activity- (00:00 UTC 03 July 2026 - 04:00 UTC 03 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 3, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 UTC
Scheduled - MADA will perform a scheduled maintenance for below entities as per mentioned time intervals:

Entity Name Start Time End Time
Banque Saudi Fransi 00:00 UTC, 03 July 2026 01:30 UTC,03 July 2026
INMA Bank 01:00 UTC, 03 July 2026 04:00 UTC,03 July 2026
Saudi National Bank 01:00 UTC, 03 July 2026 01:40 UTC,03 July 2026
During the scheduled maintenance window, customers may experience an intermittent failure in the ecommerce transactions.
Jun 30, 13:40 UTC
Jul 2, 2026
Intermittent 3DS transaction failure detected from Riyad Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent 3DS transaction failure from Riyad Bank issuer between 20:00 Hrs. UTC, 01 July to 09:0 Hrs. UTC, 02 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jul 2, 10:50 UTC
Investigating - We are observing an intermittent 3DS authentication failure from Riyad bank card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 2, 08:37 UTC
Jul 1, 2026

No incidents reported.

Jun 30, 2026
Intermittent 3DS transaction failure detected from ENBD Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced intermittent 3DS transaction failure from the ENBD Bank issuer between 08:15 Hrs. - 11:10 Hrs. UTC, 30 June 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jun 30, 11:56 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the ENBD Bank issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jun 30, 10:25 UTC
MADA Planned Activity (01:00 - 01:30 UTC, 30 June 2026)
Completed - The scheduled maintenance has been completed.
Jun 30, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity between 01:00 - 01:30 Hrs. UTC, 30 June 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi Awwal Bank transactions.
Jun 29, 00:56 UTC
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