Cardinal Commerce Planned Maintenance Activity
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 2026 - 12:00 UTC
Scheduled - Cardinal Commerce team will be performing Centinel Standard Network and Database Server Maintenance from 12:00 Hrs. UTC, 10 August 2026 to 23:59 Hrs. UTC, 13 August 2026.

Customer may experience a few periods of network latency during the maintenance window.

Please refer below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/v0ggz92zxwpj
Aug 10, 2026 12:00 - Aug 14, 2026 00:00 UTC

About This Site

Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Under Maintenance
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cardinal Commerce planned maintenance activity Aug 13, 2026 12:00 - Aug 17, 2026 12:00 UTC

Cardinal Commerce team will be performing VCAS/Issuer services standard network and database server maintenance from 12:00 Hrs. UTC, 13 August 2026 to 12:00 Hrs. UTC, 17 August 2026.

Customers may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more details:
https://cardinalcommercecorporation.statuspage.io/incidents/w88h517j24bk
Posted on Aug 05, 2026 - 07:09 UTC

MADA Planned Activity (23:00 UTC, 13 August 2026 - 03:00 UTC, 14 August 2026) Aug 13, 2026 23:00 - Aug 14, 2026 03:00 UTC

MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi bank 23:00 UTC, 13 August 2026 02:00 UTC, 14 August 2026
Banque Saudi Fransi 00:00 UTC, 14 August 2026 03:00 UTC, 14 August 2026
Saudi National Bank 01:00 UTC, 14 August 2026 02:00 UTC, 14 August 2026
Aljazira Bank 01:00 UTC, 14 August 2026 03:00 UTC, 14 August 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Posted on Aug 11, 2026 - 07:06 UTC

Mastercard Planned Maintenance Activity Aug 14, 2026 01:00-04:00 UTC

Mastercard team has a planned activity in which they will perform a scheduled maintenance for Mastercard Gateway service in the Kingdom of Saudi Arabia (KSA) Region between 01:00 Hrs. - 04:00 Hrs. UTC, 14 August 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts and/or failed transactions.
Posted on Aug 07, 2026 - 09:27 UTC

Alrajhi Bank Planned Maintenance Activity Aug 14, 2026 03:45-04:45 UTC

Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 14 August 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Posted on Aug 10, 2026 - 01:59 UTC

MADA Planned Activity (23:00 UTC, 14 August 2026 - 03:00 UTC, 15 August 2026) Aug 14, 2026 23:00 - Aug 15, 2026 03:00 UTC

MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi bank 23:00 UTC, 14 August 2026 02:00 UTC, 15 August 2026
Banque Saudi Fransi 00:00 UTC, 15 August 2026 03:00 UTC, 15 August 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Posted on Aug 11, 2026 - 07:14 UTC

Arcot Planned Maintenance Activity Aug 23, 2026 01:00-09:00 UTC

Arcot will be performing a planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 23 August 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/qwsuquafnxh8sbjs-planned-monthly-maintenance-august-2026
Posted on Jul 29, 2026 - 19:58 UTC

Aug 13, 2026

No incidents reported today.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Aug 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 02:00 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 02:00 - 04:00 Hrs. UTC, 11 August 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Aug 10, 05:25 UTC
MADA Planned Activity (23:00 UTC 10 August 2026 - 02:00 UTC, 11 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 UTC 10 August 2026 - 02:00 UTC, 11 August 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the Alinma Bank transactions.
Aug 10, 21:44 UTC
Intermittent failure while submitting the transactions to Mastercard payment gateway service
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent enrollment and checkout failures while submitting the transactions from 22:53 Hrs. UTC, 10 August 2026 to 01:14 Hrs. UTC, 11 August 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 11, 01:59 UTC
Identified - A service disruption has been identified for Mastercard Checkout Services (MACS).

Customers may experience intermittent enrollment and checkout failures.

We will post further updates once we receive the same from the Mastercard team.

Thank you for your patience and continued support.
Aug 10, 23:48 UTC
Investigating - We are observing an intermittent decline from Barraq Finance Company card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 10, 23:11 UTC

Aug 10, 2026

MADA Planned Activity (23:00 UTC 09 August 2026 - 01:00 UTC, 10 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 10, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 23:00 UTC, 09 August 2026 - 01:00 UTC, 10 August 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Vision Bank transactions.
Aug 9, 10:17 UTC

Aug 9, 2026

Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 UTC
Scheduled - Arcot will be performing a planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 09 August 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/deojrfvinsrmzunq-planned-monthly-maintenance-august-2026
Jul 29, 19:51 UTC

Aug 8, 2026

MADA Planned Activity (22:00 UTC, 07 August 2026 - 04:00 UTC, 08 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
First Abu Dhabi Bank 22:00 UTC, 07 August 2026 03:00 UTC, 08 August 2026
Alrajhi Bank 23:00 UTC, 07 August 2026 03:00 UTC, 08 August 2026
Banque Saudi Faransi 00:00 UTC, 08 August 2026 03:00 UTC, 08 August 2026
STC Bank 01:00 UTC, 08 August 2026 04:00 UTC, 08 August 2026
Alinma Bank 01:00 UTC, 08 August 2026 03:00 UTC, 08 August 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Aug 2, 11:06 UTC

Aug 7, 2026

Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 7, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 07 August 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Aug 3, 01:04 UTC
Intermittent failures detected while submitting the transactions to Mastercard payment gateway service - Saudi Arabia
Resolved - The reported issue has been resolved in which customers may have experienced failures while submitting the transactions to the Mastercard payment gateway service for the Saudi Arabia region for the below-mentioned time intervals:

1st Interval: 19:50 UTC - 19:53 UTC, 06 August 2026
1st Interval: 19:56 UTC - 20:01 UTC, 06 August 2026

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Aug 7, 04:25 UTC
MADA Planned Activity (23:00 UTC, 06 August 2026 - 03:00 UTC, 07 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:00 UTC
Scheduled - MADA will perform scheduled maintenance for the below entities as per the mentioned time intervals:

Entity Name Start Time End Time
Alrajhi bank 23:00 UTC, 06 August 2026 03:00 UTC, 07 August 2026
Saudi Awwal Bank 23:00 UTC, 06 August 2026 02:00 UTC, 07 August 2026
Arab National Bank 00:00 UTC, 07 August 2026 01:00 UTC, 07 August 2026
Saudi National Bank 01:00 UTC, 07 August 2026 02:00 UTC, 07 August 2026
Aljazira Bank 01:00 UTC, 07 August 2026 03:00 UTC, 07 August 2026

During the scheduled maintenance window, customers may experience an intermittent failure in the e-commerce transactions.
Aug 2, 10:50 UTC

Aug 6, 2026

Mastercard Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Aug 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:00 UTC
Scheduled - Mastercard team has a planned activity in which they will perform a scheduled maintenance for Mastercard Gateway service in the Kingdom of Saudi Arabia (KSA) Region between 02:00 Hrs. - 04:00 Hrs. UTC, 06 August 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts and/or failed transactions.
Jul 27, 06:45 UTC
MADA Planned Activity (21:00 UTC, 05 August 2026 - 03:00 UTC, 06 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 6, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 UTC
Scheduled - Mada has a planned maintenance activity for their GDC environment between 21:00 UTC, 05 August 2026 - 03:00 Hrs. UTC, 06 August 2026.

During the maintenance window, customers may experience intermittent failure in the e-commerce transactions.
Aug 2, 22:34 UTC

Aug 5, 2026

MADA Planned Activity (01:00 UTC - 03:00 UTC, 05 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 01:00 UTC - 03:00 UTC, 05 August 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Alinma Bank transactions.
Aug 2, 10:36 UTC

Aug 4, 2026

Scheduled Maintenance on Noon Payments Infrastructure
Completed - This scheduled maintenance activity on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments has been cancelled.

We will notify you with a new schedule once the activity is rescheduled.

Thank you for your understanding and continued support.
Aug 4, 05:59 UTC
Scheduled - The team will be performing a scheduled maintenance on Noon Payments infrastructure for the Global, Saudi Arabia, and Egypt production environments between 02:00 - 04:00 Hrs. UTC, 05 August 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting the requests.
Aug 3, 07:59 UTC

Aug 3, 2026

Intermittent transaction failure detected from INMA Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent transactions failure from INMA Bank issuer between 04:39 - 05:47 Hrs. UTC, 03 August 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Aug 3, 06:30 UTC
Monitoring - We are no longer observing the intermittent transaction failure from INMA Bank issuer while submitting the transactions.

We will continue to monitor the same and will post further updates till the restoration of the service.

Thank you for your patience and continued support.
Aug 3, 06:03 UTC
Investigating - We are observing an intermittent decline from the INMA Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Aug 3, 04:53 UTC
MADA Planned Activity (01:00 UTC - 02:00 UTC, 03 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 01:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity from 01:00 UTC - 02:00 UTC, 03 August 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Saudi Awwal Bank transactions.
Aug 2, 10:30 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

MADA Planned Activity (23:00 UTC, 31 July 2026 - 02:00 UTC, 01 August 2026)
Completed - The scheduled maintenance has been completed.
Aug 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity starting from 23:00 UTC, 31 July 2026 to 02:00 UTC, 01 August 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Rajhi Bank transactions.
Jul 28, 05:15 UTC

Jul 31, 2026

Intermittent latency and failures detected while submitting the transactions to Mastercard payment gateway service
Resolved - There was an issue reported that has been resolved in which customers may have experienced delays or failures in webhook notification delivery while submitting the transactions to the Mastercard payment gateway service in the Asia-Pacific region between 16:10 Hrs. UTC, 30 July 2026 - 10:20 Hrs UTC, 31 July 2026.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Jul 31, 14:50 UTC
MADA Planned Activity (10:00 UTC - 13:00 UTC, 31 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 10:00 UTC
Scheduled - Mada has a planned maintenance activity for their GDC environment between 10:00 - 13:00 Hrs. UTC, 31 July 2026.

During the maintenance window, customers may experience intermittent failure in the E-commerce transactions.
Jul 30, 18:09 UTC
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Jul 31, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 31 July 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Jul 28, 05:05 UTC
MADA Planned Activity (23:00 UTC, 30 July 2026 - 01:00 UTC, 31 July 2026)
Completed - The scheduled maintenance has been completed.
Jul 31, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:00 UTC
Scheduled - MADA will be performing a scheduled maintenance activity starting from 23:00 UTC, 30 July 2026 to 01:00 UTC, 31 July 2026.

During the scheduled maintenance window, customers may experience an intermittent failure in the Rajhi Bank transactions.
Jul 28, 05:13 UTC

Jul 30, 2026

Intermittent transaction failure detected from Alrajhi Bank issuer
Resolved - The reported issue has been resolved in which customers may have experienced the intermittent transactions failure from Alrajhi Bank card issuer between 14:46 - 15:05 Hrs. UTC, 30 July 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Jul 30, 16:09 UTC
Monitoring - We are no longer observing the intermittent transaction failure from Alrajhi Bank card issuer while submitting the transactions.

We will continue to monitor the same and will post further updates till the restoration of the service.

Thank you for your patience and continued support.
Jul 30, 15:36 UTC
Investigating - We are observing an intermittent decline from the Alrajhi Bank issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Jul 30, 15:04 UTC
← Incident History Powered by Atlassian Statuspage