All Systems Operational

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Welcome to the noon payments status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Easiest and fastest way to accept payments for your business. We focus on delivering best in class payment solutions.

Acquirers/Gateways Operational
Authentication Operational
Issuers Operational
Noon Payments - Production Operational
Global - Production Operational
Saudi Arabia - Production Operational
Egypt - Production Operational
Noon Payments - Test Operational
Global - Test Operational
Saudi Arabia - Test Operational
Egypt - Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance on Noon Payments Infrastructure Mar 31, 2026 02:00-04:00 UTC

Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 - 04:00 Hrs. UTC, 31 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Posted on Mar 27, 2026 - 13:05 UTC
Mar 28, 2026

No incidents reported today.

Mar 27, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 27, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 - 04:45 Hrs. UTC, 27 March 2026.

Customers may experience 3DS transactions failure during the maintenance window.
Mar 23, 02:07 UTC
Mar 26, 2026
Intermittent failure detected while submitting 3ds transactions to Mastercard payment gateway services - Europe and Asia/Pacific regions.
Resolved - The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 18:45 Hrs. - 20:11 Hrs. UTC, 26 March 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 26, 21:01 UTC
Investigating - A service disruption has been identified for Mastercard Payment Gateway Services for Europe and Asia/Pacific regions.

Mastercard team is working to resolve the issue on priority.

Customers may experience some EMV 3DS Authentication transaction failures.

We will post further updates from Mastercard till resolution of issue.

Thank you for your patience and continued support.
Mar 26, 20:33 UTC
Mastercard Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 UTC
Scheduled - Mastercard team has a planned activity in which they will perform a scheduled maintenance for Mastercard Gateway service in the Kingdom of Saudi Arabia (KSA) Region between 01:00 Hrs. - 04:00 Hrs. UTC, 26 March 2026.

During the scheduled maintenance window, customers may experience increase in transaction timeouts or failed transactions.
Mar 18, 04:54 UTC
Mar 25, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 25, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 11:30 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 11:30 - 12:30 Hrs. UTC, 25 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 25, 10:36 UTC
Intermittent latency and timeout detected while submitting the transactions to Mastercard payment gateway service
Resolved - The reported issue has been resolved in which customers may have experienced intermittent latency and timeout while submitting the transactions to Mastercard payment gateway service for below time intervals

1. 8:10 - 8:22 UTC 25 Mar 2026
2. 8:44 - 8:51 UTC 25 Mar 2026

Thank you for your patience and continued support.
Mar 25, 10:33 UTC
Monitoring - We are no longer seeing the latency and timeout while submitting the transactions to Mastercard payment gateway service.

We are continuing to monitor the issue and will post further updates till the restoration of the service.

Thank you for your patience and continued support.
Mar 25, 09:47 UTC
Investigating - We are observing an intermittent latency and timeout while submitting the transactions to Mastercard payment gateway service.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 25, 09:04 UTC
Mar 24, 2026
Intermittent failure while processing the 3DS authentication into the transaction detected by Cardinal Commerce
Resolved - There was an issue where customers experienced intermittent failures while processing 3DS authentication for transactions between 17:03 to 17:16 UTC on 24 March 2026.

The Cardinal Commerce team has confirmed that the service has now been restored and is operating as expected.

For more information, please refer to the link below.
https://cardinalcommercecorporation.statuspage.io/incidents/c7lnpxxs1mrn
Mar 24, 20:03 UTC
Intermittent failure detected while submitting transactions to Mastercard payment gateway service
Resolved - There was a service degradation with Mastercard payment gateway service in Kingdom of Saudi Arabia (KSA) region between 01:45- 02:15 Hrs. UTC, 24 March 2026.

The issue impacted AMEX transactions, resulting in failures originating from the issuer side. Impacted customers may have experienced an increase in transaction timeouts and/or failed transactions.

Mastercard team confirmed that Services have been restored and working as expected.

Thank you for your patience and continued support.
Mar 24, 03:45 UTC
Mar 23, 2026

No incidents reported.

Mar 22, 2026
Arcot Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 UTC
Scheduled - Arcot will be performing planned maintenance activity between 01:00 - 09:00 Hrs. UTC, 22 March 2026.

During this time, teams will be performing routine maintenance tasks for system performance and their platform's security.

Arcot team expected that the customer/merchant may experience an intermittent service disruption during this period, and their teams shall be closely monitoring service performance.

Please refer to the below URL for more information:
https://status.broadcom.com/services/arcot/notices/m59qipzex2jbo6s0-arcot-planned-monthly-maintenance-march-2026
Mar 11, 05:58 UTC
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Alrajhi Bank Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 20, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:45 UTC
Scheduled - Alrajhi Bank has a planned maintenance activity for their production environment between 03:45 Hrs. UTC - 04:45 Hrs. UTC, 20 March 2026.

Customers may experience 3DS transactions failure during the maintenance window
Mar 16, 02:07 UTC
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Intermittent latency and failure while submitting the transactions to Cybersource Payment Gateway
Resolved - There was an issue where customers experienced intermittent latency and failure while submitting transactions to the Cybersource Payment Gateway between 14:23 Hrs. - 14:35 Hrs. UTC, 18 March 2026.

The service is operating normally.

Thank you for your continued patience and support.
Mar 18, 22:48 UTC
Mar 17, 2026
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 17, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:30 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 09:30 - 11:30 Hrs. UTC, 17 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 17, 08:10 UTC
Scheduled Maintenance on Noon Payments Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 02:00 UTC
Scheduled - Noon Payments team will perform a scheduled maintenance for the Payment Gateway Services for Global, Saudi Arabia and Egypt production environments between 02:00 Hrs. - 04:00 Hrs. UTC, 17 March 2026.

During the scheduled maintenance window, customers may experience delays or intermittent service disruption while submitting requests.
Mar 13, 08:19 UTC
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was an issue with Mastercard Checkout Services (MACS) From 23:18 Hrs UTC,16 March 2026 to 00:39 Hrs UTC, 17 March 2026

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 17, 01:31 UTC
Intermittent issue in the REST API Payment services while submitting the transactions to Cybersource Payment Gateway Service
Resolved - There was an issue where customers experienced intermittent problems with the REST API Payment services while submitting transactions to the Cybersource Payment Gateway from 21:18 Hrs UTC on 15 March 2026 to 17:47 Hrs UTC on 17 March 2026.

The Cybersource team has confirmed that the issue has now been resolved and the service is operating normally.

For more information, please refer to the official incident page:
https://status.cybersource.com/incidents/698v8vltq03k
Mar 17, 00:05 UTC
Mar 16, 2026
Cardinal Commerce Planned Maintenance Activity
Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 UTC
Scheduled - The Cardinal Commerce team will be performing VCAS/Issuer Services Standard Network and Database Server Maintenance from 12:00 UTC, 12 March 2026 to 12:00 UTC, 16 March 2026.

Customer may experience a few periods of network latency during the maintenance window.

Please refer to the below URL for more information:
https://cardinalcommercecorporation.statuspage.io/incidents/1d3b830wjcqm
Mar 6, 00:12 UTC
Intermittent 3DS transaction failure detected from Emirates NBD issuer
Resolved - The reported issue has been resolved in which customers may have experienced intermittent 3DS transaction failure from Emirates NBD issuer between 08:17 - 10:06 Hrs. UTC, 16 March 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Mar 16, 10:22 UTC
Investigating - We are observing an intermittent 3DS transaction failure from the Emirates NBD issuer.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Mar 16, 08:41 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026
Intermittent checkout failures for Mastercard Checkout Services (MACS)
Resolved - There was a service degradation for Mastercard Checkout Services (MACS) between 05:02 - 05:17 Hrs. UTC, 14 March 2026.

During the issue, customers may have experienced intermittent checkout failures.

The Mastercard team has confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Mar 14, 07:30 UTC
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