Intermittent latency and failure detected while submitting the transactions to Mastercard payment gateway services

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced intermittent latency and failure while submitting the transactions to Mastercard payment gateway services between 22:15 Hrs. - 22:30 Hrs. UTC, 10 July 25.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Jul 10, 2025 - 23:08 UTC

Investigating

We are observing Intermittent latency and failure while submitting the transactions to Mastercard payment gateway services

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Jul 10, 2025 - 22:28 UTC
This incident affected: Acquirers/Gateways and Archived (Acquirers/Gateways Performance).