Intermittent failure detected while submitting 3ds transactions to Mastercard payment gateway services

Incident Report for noon payments

Resolved

There was a service disruption in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 12:54 - 13:43 Hrs. UTC, 04 May 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Posted May 04, 2026 - 14:41 UTC
This incident affected: Acquirers/Gateways.