Intermittent checkout failures for Mastercard Checkout Services (MACS)

Incident Report for noon payments

Resolved

There was an issue for Mastercard Checkout Services (MACS) between 21:49 - 21:59 hrs. UTC, 16 April 2025.

During the issue customers may have experienced intermittent checkout transaction failures.

The Mastercard team has confirmed that the services have been restored and are working as expected.

Thank you for your patience and continued support.
Posted Apr 17, 2025 - 00:09 UTC
This incident affected: Production Environment - Global (Acquirers/Gateways Performance) and Production Environment - Saudi Arabia (Acquirers/Gateways Performance).