Intermittent transaction failure detected from ABU DHABI ISLAMIC BANK Issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced an intermittent decline from the ABU DHABI ISLAMIC BANK card issuer while submitting the transactions between 13:20 - 18:20 Hrs. UTC, 07 September 2025.

The service has been restored and is working as expected.

Thank you for your patience and continued support.
Posted Sep 07, 2025 - 19:07 UTC

Monitoring

We are no longer observing intermittent decline from ABU DHABI ISLAMIC BANK card issuer while submitting the transactions.

We will post further updates till the resolution of the same.

Thank you for your patience and continued support.
Posted Sep 07, 2025 - 18:48 UTC

Investigating

We are observing an intermittent decline from ABU DHABI ISLAMIC BANK card issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Sep 07, 2025 - 13:52 UTC
This incident affected: Issuers.