Intermittent failure detected while submitting 3ds transactions to Mastercard payment gateway services

Incident Report for noon payments

Resolved

There is a service disruption in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to the Mastercard payment gateway service for the below time intervals.

1. 19:51 - 20:14 UTC 10 April 2026
2. 21:27 - 21:37 UTC 10 April 2026

The Mastercard team confirmed that service has been restored and is working as expected.

Thank you for your patience and continued support.
Posted Apr 10, 2026 - 21:05 UTC
This incident affected: Acquirers/Gateways.