The reported issue has been resolved in which customers may have experienced an intermittent 3DS failure from Alrajhi Bank issuer while submitting the transactions between 10:30 - 12:50 Hrs. UTC, 05 July 2025
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Jul 05, 2025 - 14:19 UTC
Monitoring
We are no longer observing intermittent 3DS failure from Alrajhi Bank issuer while submitting the transactions.
We will post further updates till the resolution of the same.
Thank you for your patience and continued support.
Posted Jul 05, 2025 - 13:28 UTC
Investigating
We are observing an intermittent 3DS transaction failure from Alrajhi Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Posted Jul 05, 2025 - 11:51 UTC
This incident affected: Issuers and Archived (Issuers).