Intermittent transaction failure detected from KSA issuers

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced the intermittent transaction declines from KSA issuer banks between 00:50 - 2:30 Hrs. UTC, 02 October 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Oct 02, 2026 - 02:56 UTC

Investigating

We are observing an intermittent decline from the KSA issuers while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Oct 02, 2026 - 01:28 UTC
This incident affected: Issuers.