The reported issue has been resolved in which customers may have experienced an Intermittent delay in settlement while submitting transactions to Mastercard payment gateway service 08:22 Hrs. - 11:00 Hrs. UTC, 05 May 2026.
The Mastercard team confirmed that service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted May 05, 2026 - 12:46 UTC
Identified
A service disruption has been identified for Mastercard Payment Gateway Services for the Asia/Pacific regions.
Customers may experience delays with settlement across these transactions.
We will post further updates from Mastercard until the resolution of the issue.
Thank you for your patience and continued support.