The reported issue has been resolved in which customers may have experienced the intermittent transaction failure from Alrajhi Bank issuer between 22:04 - 22:26 Hrs. UTC, 05 October 2026.
The service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Oct 06, 2026 - 00:40 UTC
Monitoring
We are no longer observing the intermittent transaction failure from the Alrajhi Bank issuer while submitting the transactions.
We will continue to monitor the same and will post further updates till the restoration of the service.
Thank you for your patience and continued support
Posted Oct 05, 2026 - 23:23 UTC
Investigating
We are observing an intermittent decline from Alrajhi Bank issuer while submitting the transactions.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.