Intermittent timeout and failure detected while submitting transactions to Mastercard payment gateway services

Incident Report for noon payments

Resolved

There was a service disruption which has been resolved in which customers may have experienced an intermittent timeout and/or authentication failure while submitting transactions to Mastercard payment gateway service between 09:40 - 10:07 Hrs. UTC, 21 April 2026.

Mastercard team confirmed that service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Apr 21, 2026 - 12:02 UTC
This incident affected: Acquirers/Gateways.