The reported issue has been resolved, in which customers may have experienced the intermittent 3DS transaction failure from the Alrajhi Bank card issuer between 14:30 - 19:35 Hrs. UTC, 05 September 2026.
The service has been restored and is working as expected.
Thank you for your patience and continued support.
Posted Sep 05, 2026 - 20:15 UTC
Monitoring
We are no longer observing the intermittent 3DS transaction failure from the Alrajhi Bank issuer while submitting the transactions.
We will continue to monitor the same and will post further updates till the restoration of the service.
Thank you for your patience and continued support
Posted Sep 05, 2026 - 19:54 UTC
Investigating
We are observing an intermittent 3DS transaction failure from the Alrajhi Bank issuer.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.