The reported issue has been resolved in which customers may have experienced intermittent latency and timeout while submitting the transactions to Mastercard payment gateway service for below time intervals
1. 8:10 - 8:22 UTC 25 Mar 2026 2. 8:44 - 8:51 UTC 25 Mar 2026
Thank you for your patience and continued support.
Posted Mar 25, 2026 - 10:33 UTC
Monitoring
We are no longer seeing the latency and timeout while submitting the transactions to Mastercard payment gateway service.
We are continuing to monitor the issue and will post further updates till the restoration of the service.
Thank you for your patience and continued support.
Posted Mar 25, 2026 - 09:47 UTC
Investigating
We are observing an intermittent latency and timeout while submitting the transactions to Mastercard payment gateway service.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.