Intermittent transaction failure detected from Bank AL Jazira issuer

Incident Report for noon payments

Resolved

The reported issue has been resolved in which customers may have experienced the intermittent transactions failure from Bank AL Jazira issuer between 09:55 - 10:40 Hrs. UTC, 04 Sep 2026.

The service has been restored and working as expected.

Thank you for your patience and continued support.
Posted Sep 04, 2026 - 11:31 UTC

Monitoring

We are no longer observing the intermittent transaction failure from Bank AL Jazira issuer while submitting the transactions.

We will continue to monitor the same and will post further updates till the restoration of the service.

Thank you for your patience and continued support.
Posted Sep 04, 2026 - 10:57 UTC

Investigating

We are observing an intermittent decline from Bank AL Jazira issuer while submitting the transactions.

We will post further updates till the resolution of the issue.

Thank you for your patience and continued support.
Posted Sep 04, 2026 - 10:30 UTC
This incident affected: Issuers.