The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 18:37 Hrs. - 19:40 Hrs. UTC, 20 February 2026.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Feb 20, 2026 - 20:14 UTC
Update
Mastercard team has identified a service disruption for Mastercard Payment Gateway services.
Customers may experience transaction failures while submitting transactions to Mastercard payment gateway service.
We will post further updates till resolution of issue.
Thank you for your patience and continued support.
Posted Feb 20, 2026 - 19:29 UTC
Identified
We have identified intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.
Posted Feb 20, 2026 - 19:16 UTC
Investigating
We are observing an intermittent 3DS transaction failure.
We will post further updates till the resolution of the issue.
Thank you for your patience and continued support.