There was an issue with Mastercard Checkout Services (MACS) from 16:40 UTC to 18:50 UTC, 15 November 2024.
During the issue, customers may have experienced intermittent checkout failures.
The Mastercard team has confirmed that the services have been restored and are working as expected.
Thank you for your patience and continued support.
Posted Nov 16, 2024 - 05:09 UTC
This incident affected: Production Environment - Global Endpoints (Acquirers/Gateways Performance) and Production Environment - KSA Endpoints (Acquirers/Gateways Performance).