The reported issue has been resolved in which customers may have experienced an intermittent 3DS authentication failure while submitting transactions to Mastercard payment gateway service between 16:27 - 17:46 Hrs. UTC, 30 March 2026.
Mastercard team confirmed that service has been restored and working as expected.
Thank you for your patience and continued support.
Posted Mar 30, 2026 - 18:39 UTC
Identified
A service disruption has been identified for Mastercard Payment Gateway Services for Europe and Asia/Pacific regions.
Customers may experience some EMV 3DS Authentication transaction failures.
We will post further updates from Mastercard till resolution of issue.
Thank you for your patience and continued support.